“Compassion, Connection, Care, Kindness”
ALERTS: Justified textIn recent decades there have been significant changes in health care system and how medicine has been practiced. Health care is a giant, mysterious machine, with increasing policies, procedures, cost-containing regulations and maximizing efficiency efforts. The priorities in health care have changed and allowed much less time for interactions among patients and health care professionals. Therefore, their angelic relationship has been crumbled and a mistrust has been created. The medical practice in majority of cases is algorithm base medicine with a little or no flavor of humanity. This has resulted exhausted and unhappy health care professionals and dissatisfied patients. In order to alleviate this problem we must restore the humanity in our care. The four most important pillars of humanity that must be applied in our practice are compassion, connection, care and kindness. By merging the high quality patient care with the essence of humanity we could treat the patient illness, create an outstanding patient experience, capture the patient’s heart and soul and develop a long lasting loyalty and trust. However, creating a remarkable patient experience in health care is connected and interdependent on health professional experience which requires a universal movement of change in the culture of the healthcare towards humanity.
ALERTS: Justified textThis blog is advocating for the restoring the essence of humanity into health care. The idea is to share ‘stories’ of compassion, human connection, care, and kindness with colleagues and our patients. The acknowledgment of these acts would encourage us to do more, to promote our bond for an incredible cause and improve our relationship with patients.
ALERTS: Justified textSharing the stories of humanity towards the patient and towards other member of the health care team might be more crucial now, than ever before.
Your mindset can lessen your pain. Life is full of pain. I absolutely refuse to tell you to wear the happy face mask and ignore the mountain of problems and pain and pretend that everything is ok. Life does not stop throwing a curb ball at us and every day there is something to rattle…
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When you think about yoga, perhaps you imagine a girl who is able to put her legs behind her head, or a man who can turn himself into a human pretzel; but of course, yoga is more than just the ability to perform extreme physical poses. There are many different styles and formats of yoga, but overall three common components make up this discipline.
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Well-being in health care professionals “PHPEP” is promoting a new culture in our health care system based on attention to wellbeing of our health care professionals and creation of patient experience. These elements are interconnected and enhance each other. However, we cannot expect creating remarkable patient experiences with exhausted, burnout health professionals in our stressful…
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The Transformative Power of Empathy” for healthcare workers at West Anaheim Medical Center, California. Lorraine Aguilar, CEO of Working Harmony, shares insights and techniques to compassionately connect to what matters without sacrificing efficiency. The results are meaningful human connection and deeper, more accurate understanding of what is wanted and needed in any situation.
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I love this quote by Sir William Osler, the father of modern medicine, who once said “medicine arose out of primal sympathy of man with man; out of the desire to help those in sorrow, need and sickness. This relationship arises out of pain and suffering of one person and offer of hope by another”.
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It was Saturday November 16, 2013. I was driving my son who was extremely sick to the emergency room. He was ill for almost a week with high fever of unclear source. Regular treatment did not work and he was getting sicker and weaker every day.
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It was three years ago and I was operating on a 75 years old male with multiple medical problems who had a major acute and chronic gallbladder disease and needed urgent gallbladder removal. I was preoccupied with number of his medical issues and the difficulty of his surgery when a branch of cystic artery started to bleed profusely.
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Second year anniversary of the “PHPEP” by Dr Iraniha PHPEP – Patient Health Professional Experience Project, started in December 2014. Initially the challenge was to improve the patient experience. But soon I recognized the essential link between patient experience and well-being of our health professionals and enhancement of their experiences at work. During the first…
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Relationships & Beauty of Yoga Words and actions in our relationships are extremely powerful and could affect us deeply. Our brain is designed to capture and process these clues and subsequently appraise them, based on our beliefs, values and experiences. We are hard wired to automatically see the negativeness in everything, in order to protect…
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